Privacy policy

This is a translation for information purposes. The legally binding version is the German Datenschutzerklärung.

As of: 3 October 2026

1. Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

BITOU GmbH
Niederwaldstr. 14
79336 Herbolzheim, Germany
Phone: +49 (0) 7643-935 77-0
Email: info@bitou.de

Represented by the managing directors: Pia Neugebauer, Felix Neugebauer.

2. General information

This website is a purely static information site. We deliberately do without cookies, tracking and analytics tools, social media plugins and embedded third-party content, as well as externally loaded fonts or scripts (content delivery networks). All images, stylesheets and scripts are delivered directly from our server. There are no contact forms, user accounts or newsletters.

3. Hosting

This website is hosted by the following provider:

IONOS SE
Elgendorfer Str. 57
56410 Montabaur, Germany

The server is located in a data centre in Germany. A data processing agreement pursuant to Art. 28 GDPR has been concluded with IONOS. No data is transferred to third countries outside the EU or the EEA.

4. Server log files

When you visit this website, the web server automatically records information transmitted by your browser. This includes:

  • IP address of the requesting device
  • Date and time of access
  • Page or file accessed
  • HTTP status code and amount of data transferred
  • Referrer URL (the previously visited page), if transmitted
  • Browser and operating system used (user agent)

This processing takes place in order to make the delivery of the website technically possible and to ensure the stability and security of its operation, for example to fend off attacks. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in the secure and error-free operation of the website. The log files are deleted automatically after 14 days, unless their further retention is required for evidence purposes in an individual case. They are not combined with other data sources.

5. Cookies and tracking

This website does not set any cookies and does not use any analytics or tracking services. For convenience functions (e.g. expanding the navigation or the filters on the home page), only JavaScript executed locally in your browser is used; no information is stored on your device and no personal data is transmitted to us or third parties.

6. External links

This website contains links to external websites, in particular to www.bitou.de, the website of the operator of this guide. The links are implemented as simple hyperlinks; merely visiting our pages does not transmit any data to these providers. You only leave our website when you click on a link. The operator of the linked website is solely responsible for the data processing there; please refer to its privacy information.

7. Contact by email or phone

If you contact us by email or phone, we process the data you provide in order to deal with your enquiry. The legal basis is Art. 6(1)(b) GDPR if your enquiry relates to a contract or pre-contractual measures, otherwise Art. 6(1)(f) GDPR (legitimate interest in answering enquiries). The data is deleted as soon as it is no longer required for the purpose and there are no statutory retention obligations to the contrary.

8. Your rights

You have the following rights vis-à-vis us with regard to the personal data concerning you:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR), in particular to processing based on Art. 6(1)(f) GDPR

To exercise your rights, an informal message to the contact details given above is sufficient.

9. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data, in particular in the member state of your habitual residence, your place of work or the place of the alleged infringement (Art. 77 GDPR). The authority responsible for us is:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Lautenschlagerstraße 20, 70173 Stuttgart, Germany
Phone: +49 711 615541-0
Email: poststelle@lfdi.bwl.de

10. SSL/TLS encryption

For security reasons, this website uses SSL or TLS encryption. You can recognise an encrypted connection by "https://" in your browser's address bar.

11. Changes to this privacy policy

We will adapt this privacy policy as soon as changes to the website or the legal situation make this necessary. The version published here applies in each case.